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Portal API Temporary Unavailability

Sep 02 at 09:44am UTC
Affected services
Portal API

Resolved
Sep 02 at 09:44am UTC

On 2 September 2025 at 06:32 SAST, the Portal API status endpoint was briefly unavailable (~36 seconds). The system recovered automatically, and no further action was required.
We have identified that the issue occurred when one of our servers restarted, leaving limited capacity to run all services at once.

Next Steps: We are adding additional capacity to prevent this from recurring.