Incidents | Miura Pay Incidents reported on status page for Miura Pay https://status.miurapay.cloud/ https://d1lppblt9t2x15.cloudfront.net/logos/e452523be8fe3a84e1606b65fc42a500.png Incidents | Miura Pay https://status.miurapay.cloud/ en Planned Maintenance Window – Ascend Production Deployment https://status.miurapay.cloud/incident/817680 Wed, 04 Feb 2026 06:30:00 -0000 https://status.miurapay.cloud/incident/817680#989252b799f012b370aa3261d426da37bbb89cda3911368f05812a51894cd3cc Maintenance completed Planned Maintenance Window – Ascend Production Deployment https://status.miurapay.cloud/incident/817680 Wed, 04 Feb 2026 06:30:00 -0000 https://status.miurapay.cloud/incident/817680#b573b4e2b515e2eb6b16122891b4a9066629eac60f0b67879e8af2fb76a764cf We will be deploying updates to the production environment as part of a planned maintenance window. These updates include new functionality and platform improvements. Impact: No downtime is expected. Services will remain available throughout the maintenance window. The system will be closely monitored during the deployment. Planned Maintenance Window – Ascend Production Deployment https://status.miurapay.cloud/incident/817680 Wed, 04 Feb 2026 06:30:00 -0000 https://status.miurapay.cloud/incident/817680#989252b799f012b370aa3261d426da37bbb89cda3911368f05812a51894cd3cc Maintenance completed Planned Maintenance Window – Ascend Production Deployment https://status.miurapay.cloud/incident/817680 Wed, 04 Feb 2026 06:30:00 -0000 https://status.miurapay.cloud/incident/817680#b573b4e2b515e2eb6b16122891b4a9066629eac60f0b67879e8af2fb76a764cf We will be deploying updates to the production environment as part of a planned maintenance window. These updates include new functionality and platform improvements. Impact: No downtime is expected. Services will remain available throughout the maintenance window. The system will be closely monitored during the deployment. Planned Maintenance Window – Ascend Production Deployment https://status.miurapay.cloud/incident/817680 Wed, 04 Feb 2026 06:30:00 -0000 https://status.miurapay.cloud/incident/817680#989252b799f012b370aa3261d426da37bbb89cda3911368f05812a51894cd3cc Maintenance completed Planned Maintenance Window – Ascend Production Deployment https://status.miurapay.cloud/incident/817680 Wed, 04 Feb 2026 06:30:00 -0000 https://status.miurapay.cloud/incident/817680#b573b4e2b515e2eb6b16122891b4a9066629eac60f0b67879e8af2fb76a764cf We will be deploying updates to the production environment as part of a planned maintenance window. These updates include new functionality and platform improvements. Impact: No downtime is expected. Services will remain available throughout the maintenance window. The system will be closely monitored during the deployment. Ascend Portal API recovered https://status.miurapay.cloud/ Tue, 20 Jan 2026 19:21:49 +0000 https://status.miurapay.cloud/#a0038e67d9deac5f01ed1a0fbf5d1fbf467f3601f61cf6e461bd50bee882ce2d Ascend Portal API recovered Ascend Payments API recovered https://status.miurapay.cloud/ Tue, 20 Jan 2026 19:17:49 +0000 https://status.miurapay.cloud/#7a18041f8bb7a26429d51c44a67e1a161f51c7573a1870bd6ecf6fe74f3097c4 Ascend Payments API recovered Ascend Distribution API recovered https://status.miurapay.cloud/ Tue, 20 Jan 2026 19:17:25 +0000 https://status.miurapay.cloud/#fa14ce91410fa8c838b827ed0414d41a223e68bb5096fd8e0090737e7e399fe2 Ascend Distribution API recovered Ascend Payments API went down https://status.miurapay.cloud/ Tue, 20 Jan 2026 19:07:37 +0000 https://status.miurapay.cloud/#7a18041f8bb7a26429d51c44a67e1a161f51c7573a1870bd6ecf6fe74f3097c4 Ascend Payments API went down Ascend Portal API went down https://status.miurapay.cloud/ Tue, 20 Jan 2026 19:07:36 +0000 https://status.miurapay.cloud/#a0038e67d9deac5f01ed1a0fbf5d1fbf467f3601f61cf6e461bd50bee882ce2d Ascend Portal API went down Ascend Distribution API went down https://status.miurapay.cloud/ Tue, 20 Jan 2026 19:07:17 +0000 https://status.miurapay.cloud/#fa14ce91410fa8c838b827ed0414d41a223e68bb5096fd8e0090737e7e399fe2 Ascend Distribution API went down Ascend Portal API recovered https://status.miurapay.cloud/ Tue, 09 Dec 2025 19:15:56 +0000 https://status.miurapay.cloud/#3fc3f71394ae1468be6d37df09045000e4be0a8ef0535cb81c4cbbe668a78c42 Ascend Portal API recovered Ascend Distribution API recovered https://status.miurapay.cloud/ Tue, 09 Dec 2025 19:15:18 +0000 https://status.miurapay.cloud/#f00ef8b5f0fdee7c9ea9bcbe4e38dc6fa6ba73b68d701e842f059a46059698d4 Ascend Distribution API recovered Ascend Payments API recovered https://status.miurapay.cloud/ Tue, 09 Dec 2025 19:15:08 +0000 https://status.miurapay.cloud/#789a939acd123ded5179af136840e8200c43d7eefecbc95deaa97b813ae188f0 Ascend Payments API recovered Ascend Portal API went down https://status.miurapay.cloud/ Tue, 09 Dec 2025 19:06:28 +0000 https://status.miurapay.cloud/#3fc3f71394ae1468be6d37df09045000e4be0a8ef0535cb81c4cbbe668a78c42 Ascend Portal API went down Ascend Distribution API went down https://status.miurapay.cloud/ Tue, 09 Dec 2025 19:06:18 +0000 https://status.miurapay.cloud/#f00ef8b5f0fdee7c9ea9bcbe4e38dc6fa6ba73b68d701e842f059a46059698d4 Ascend Distribution API went down Ascend Payments API went down https://status.miurapay.cloud/ Tue, 09 Dec 2025 19:04:38 +0000 https://status.miurapay.cloud/#789a939acd123ded5179af136840e8200c43d7eefecbc95deaa97b813ae188f0 Ascend Payments API went down Ascend Distribution API recovered https://status.miurapay.cloud/ Tue, 18 Nov 2025 11:47:35 +0000 https://status.miurapay.cloud/#f8f5ab0cd48e726df032ece11be2c0300c46b72e945d4217b703c8891251460e Ascend Distribution API recovered Ascend Distribution API went down https://status.miurapay.cloud/ Tue, 18 Nov 2025 11:40:48 +0000 https://status.miurapay.cloud/#f8f5ab0cd48e726df032ece11be2c0300c46b72e945d4217b703c8891251460e Ascend Distribution API went down Capacity Upgrade https://status.miurapay.cloud/incident/716982 Wed, 03 Sep 2025 11:00:17 -0000 https://status.miurapay.cloud/incident/716982#d0cbb061fde5f43d115759a13cff6b04eb5b8a22cc7c5dea72a0075172358b03 Maintenance completed Capacity Upgrade https://status.miurapay.cloud/incident/716982 Wed, 03 Sep 2025 11:00:17 -0000 https://status.miurapay.cloud/incident/716982#d0cbb061fde5f43d115759a13cff6b04eb5b8a22cc7c5dea72a0075172358b03 Maintenance completed Capacity Upgrade https://status.miurapay.cloud/incident/716982 Wed, 03 Sep 2025 11:00:17 -0000 https://status.miurapay.cloud/incident/716982#d0cbb061fde5f43d115759a13cff6b04eb5b8a22cc7c5dea72a0075172358b03 Maintenance completed Capacity Upgrade https://status.miurapay.cloud/incident/716982 Wed, 03 Sep 2025 10:00:17 -0000 https://status.miurapay.cloud/incident/716982#612ab9e99074d3616adc266156b3517f8af9b70b8a67a73d3b679e12f0d37c2c We will be adding an additional server to our production environment to increase system resilience. Impact: No downtime is expected. Services will remain available throughout the maintenance window. This upgrade will ensure smoother recovery in case of hardware or service restarts. Capacity Upgrade https://status.miurapay.cloud/incident/716982 Wed, 03 Sep 2025 10:00:17 -0000 https://status.miurapay.cloud/incident/716982#612ab9e99074d3616adc266156b3517f8af9b70b8a67a73d3b679e12f0d37c2c We will be adding an additional server to our production environment to increase system resilience. Impact: No downtime is expected. Services will remain available throughout the maintenance window. This upgrade will ensure smoother recovery in case of hardware or service restarts. Capacity Upgrade https://status.miurapay.cloud/incident/716982 Wed, 03 Sep 2025 10:00:17 -0000 https://status.miurapay.cloud/incident/716982#612ab9e99074d3616adc266156b3517f8af9b70b8a67a73d3b679e12f0d37c2c We will be adding an additional server to our production environment to increase system resilience. Impact: No downtime is expected. Services will remain available throughout the maintenance window. This upgrade will ensure smoother recovery in case of hardware or service restarts. Portal API Temporary Unavailability https://status.miurapay.cloud/incident/716981 Tue, 02 Sep 2025 09:44:00 -0000 https://status.miurapay.cloud/incident/716981#aadb91dc18a8fe5d249bfa61ade5a77615d6278c2fc0d90c91a2afce15f5a853 On 2 September 2025 at 06:32 SAST, the Portal API status endpoint was briefly unavailable (~36 seconds). The system recovered automatically, and no further action was required. We have identified that the issue occurred when one of our servers restarted, leaving limited capacity to run all services at once. Next Steps: We are adding additional capacity to prevent this from recurring.